Terms & Conditions
for the provision of services by Engels-Kolodziej & Queiser GbR, Winckelmannstr. 12, 12487 Berlin, e-mail: info@bookaslot.de (hereinafter “Contractor”) to its customers (hereinafter “Client”)
1.General
1.1 These General Terms and Conditions (GTC) for the provision of services apply to contracts concluded between the Client and the Contractor that incorporate these GTC.
1.2 The Contractor does not enter into contracts with consumers or private individuals.
1.3 If, in addition to these GTC, further contractual documents or other terms and conditions in text or written form become part of the contract, the provisions of those documents shall take precedence over these GTC in the event of a conflict.
1.4 The Contractor does not recognise any terms and conditions used by the Client that deviate from these conditions, unless expressly agreed.
2.Subject matter of the contract and scope of services
2.1 Acting as an independent entrepreneur, the Contractor provides the following services to the Client:
The service is a web-based portal for booking and managing appointments. The application enables users to book, reschedule or cancel appointments with service providers online. Businesses can manage their available services, times and locations.
The service is offered exclusively online via the portal at https://app.bookaslot.de/ and is aimed at both end customers and providers of appointments.
2.2 The specific scope of services is defined in individual agreements between the Contractor and the Client.
2.3 The Contractor performs the contractual services with the greatest possible care and diligence in accordance with the latest standards, rules and knowledge.
2.4 The Contractor is obliged to deliver the contractually owed services. However, in performing its duties it is not subject to instructions regarding the manner, place or time of performance. The Contractor will schedule workdays and working hours independently so as to achieve optimal efficiency in fulfilling the contract. Performance is rendered only in consultation and coordination with the Client.
3.Client’s duties to cooperate
The Client must provide all information, data and other content required for performance fully and correctly. The Contractor is not responsible for delays in performance caused by the Client’s late or insufficient cooperation; the provisions under “Liability / Indemnification” remain unaffected.
4.Remuneration
4.1 Remuneration is agreed individually.
4.2 Payment is due after the services have been rendered. If remuneration is calculated by time periods, it is payable at the end of each period (§ 614 BGB). For effort-based billing, the Contractor may, unless otherwise agreed, invoice monthly for services rendered.
4.3 After performing the services, the Contractor issues an invoice by post or e-mail (e.g. PDF). Payment is due within 14 days of receipt of the invoice.
5.Liability / Indemnification
5.1 The Contractor is liable without limitation on any legal grounds in cases of intent or gross negligence; for intentional or negligent injury to life, body or health; under a guarantee where applicable; or where liability is mandatory. In the event of negligent breach of an essential contractual duty, liability is limited to the typical foreseeable damage unless unlimited liability applies as set out above. Essential contractual duties are those which the contract imposes on the Contractor to achieve its purpose and on whose fulfilment the Client may regularly rely. Otherwise, all liability of the Contractor is excluded. These rules also apply to the liability of the Contractor’s vicarious agents and legal representatives.
5.2 The Client indemnifies the Contractor against any claims by third parties asserted against the Contractor due to the Client’s breach of these contractual terms or applicable law.
6.Term and termination
6.1 Contract term and notice periods for ordinary termination are agreed individually.
6.2 The right of both parties to terminate without notice for good cause remains unaffected.
6.3 Upon termination, the Contractor shall, at the Client’s choice, immediately return or destroy all documents and other content provided. Any right of retention is excluded. Electronic data must be completely deleted, except for materials subject to statutory retention periods, which may be kept until those periods expire. Upon request, the Contractor shall confirm the deletion in writing.
7.Confidentiality and data protection
7.1 The Contractor shall keep confidential all matters that come to its knowledge in connection with the assignment and shall impose the same obligation on its employees and third parties who gain access to such information. The duty of confidentiality applies for an unlimited period beyond the duration of this contract.
7.2 In performing the assignment, the Contractor shall comply with all data-protection regulations, in particular the GDPR and the German Federal Data Protection Act.
8.Final provisions
8.1 The law of the Federal Republic of Germany applies, excluding the CISG.
8.2 If any provision of these GTC is or becomes invalid, the validity of the remaining provisions is not affected.
8.3 The Client shall support the Contractor in performing the contractual services by reasonable acts of cooperation and shall provide the information and data required.
8.4 If the Client is a merchant, a legal entity under public law, a special fund under public law or has no general place of jurisdiction in Germany, the parties agree that the courts at the Contractor’s registered office shall have jurisdiction for all disputes arising from this contractual relationship; exclusive jurisdictions remain unaffected.
8.5 The Contractor may amend these GTC for objectively justified reasons (such as changes in case law, legislation, market conditions or business strategy) by giving reasonable notice. Existing clients will be informed by e-mail at least two weeks before the change takes effect. If the client does not object within the period set in the notice, consent to the change is deemed given. If the client objects, the changes will not take effect; the Contractor may then terminate the contract extraordinarily as of the intended effective date. The notice will inform the client of the deadline and the consequences of objection or lack thereof.
1.General
1.1 These General Terms and Conditions (GTC) for the provision of services apply to contracts concluded between the Client and the Contractor that incorporate these GTC.
1.2 The Contractor does not enter into contracts with consumers or private individuals.
1.3 If, in addition to these GTC, further contractual documents or other terms and conditions in text or written form become part of the contract, the provisions of those documents shall take precedence over these GTC in the event of a conflict.
1.4 The Contractor does not recognise any terms and conditions used by the Client that deviate from these conditions, unless expressly agreed.
2.Subject matter of the contract and scope of services
2.1 Acting as an independent entrepreneur, the Contractor provides the following services to the Client:
The service is a web-based portal for booking and managing appointments. The application enables users to book, reschedule or cancel appointments with service providers online. Businesses can manage their available services, times and locations.
The service is offered exclusively online via the portal at https://app.bookaslot.de/ and is aimed at both end customers and providers of appointments.
2.2 The specific scope of services is defined in individual agreements between the Contractor and the Client.
2.3 The Contractor performs the contractual services with the greatest possible care and diligence in accordance with the latest standards, rules and knowledge.
2.4 The Contractor is obliged to deliver the contractually owed services. However, in performing its duties it is not subject to instructions regarding the manner, place or time of performance. The Contractor will schedule workdays and working hours independently so as to achieve optimal efficiency in fulfilling the contract. Performance is rendered only in consultation and coordination with the Client.
3.Client’s duties to cooperate
The Client must provide all information, data and other content required for performance fully and correctly. The Contractor is not responsible for delays in performance caused by the Client’s late or insufficient cooperation; the provisions under “Liability / Indemnification” remain unaffected.
4.Remuneration
4.1 Remuneration is agreed individually.
4.2 Payment is due after the services have been rendered. If remuneration is calculated by time periods, it is payable at the end of each period (§ 614 BGB). For effort-based billing, the Contractor may, unless otherwise agreed, invoice monthly for services rendered.
4.3 After performing the services, the Contractor issues an invoice by post or e-mail (e.g. PDF). Payment is due within 14 days of receipt of the invoice.
5.Liability / Indemnification
5.1 The Contractor is liable without limitation on any legal grounds in cases of intent or gross negligence; for intentional or negligent injury to life, body or health; under a guarantee where applicable; or where liability is mandatory. In the event of negligent breach of an essential contractual duty, liability is limited to the typical foreseeable damage unless unlimited liability applies as set out above. Essential contractual duties are those which the contract imposes on the Contractor to achieve its purpose and on whose fulfilment the Client may regularly rely. Otherwise, all liability of the Contractor is excluded. These rules also apply to the liability of the Contractor’s vicarious agents and legal representatives.
5.2 The Client indemnifies the Contractor against any claims by third parties asserted against the Contractor due to the Client’s breach of these contractual terms or applicable law.
6.Term and termination
6.1 Contract term and notice periods for ordinary termination are agreed individually.
6.2 The right of both parties to terminate without notice for good cause remains unaffected.
6.3 Upon termination, the Contractor shall, at the Client’s choice, immediately return or destroy all documents and other content provided. Any right of retention is excluded. Electronic data must be completely deleted, except for materials subject to statutory retention periods, which may be kept until those periods expire. Upon request, the Contractor shall confirm the deletion in writing.
7.Confidentiality and data protection
7.1 The Contractor shall keep confidential all matters that come to its knowledge in connection with the assignment and shall impose the same obligation on its employees and third parties who gain access to such information. The duty of confidentiality applies for an unlimited period beyond the duration of this contract.
7.2 In performing the assignment, the Contractor shall comply with all data-protection regulations, in particular the GDPR and the German Federal Data Protection Act.
8.Final provisions
8.1 The law of the Federal Republic of Germany applies, excluding the CISG.
8.2 If any provision of these GTC is or becomes invalid, the validity of the remaining provisions is not affected.
8.3 The Client shall support the Contractor in performing the contractual services by reasonable acts of cooperation and shall provide the information and data required.
8.4 If the Client is a merchant, a legal entity under public law, a special fund under public law or has no general place of jurisdiction in Germany, the parties agree that the courts at the Contractor’s registered office shall have jurisdiction for all disputes arising from this contractual relationship; exclusive jurisdictions remain unaffected.
8.5 The Contractor may amend these GTC for objectively justified reasons (such as changes in case law, legislation, market conditions or business strategy) by giving reasonable notice. Existing clients will be informed by e-mail at least two weeks before the change takes effect. If the client does not object within the period set in the notice, consent to the change is deemed given. If the client objects, the changes will not take effect; the Contractor may then terminate the contract extraordinarily as of the intended effective date. The notice will inform the client of the deadline and the consequences of objection or lack thereof.